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How to Pair JLab Earbuds: Quick Guide

Last updated: 2 months ago
11 min read

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To pair JLab earbuds, take them out of the charging case and wait a few seconds. To pair JLab headphones, hold the Power button for 8 seconds to enter pairing mode.

This article shows you detailed instructions on:

  • How to activate pairing mode in JLab earbuds and headphones.
  • How to troubleshoot pairing mode issues.
  • How to reset your JLab earbuds and make them work again.
JLab Go Air Pop buds pairing
CONTENTS (show more)

    Step 1: Activate Pairing Mode on JLab Earbuds & Headphones

    Activating the pairing mode on JLab earbuds and headphones is simple.

    The process is different between the two types of headphones, but unlike with brands like Bose, the steps remain consistent throughout all models.

    How to activate pairing mode on JLab earbuds

    1. Take the JLab earbuds out of the charging case and leave them to turn ON.
    2. Wait a few seconds until you hear a voice prompt saying, “Ready to pair.” An earbud will blink blue and white light.
    3. Your JLab earbuds are now in pairing mode.
    JLab Go Air Sport on red plate

    How to activate pairing mode on JLab headphones

    1. Turn your JLab headphones OFF.
    2. Then, turn them back ON while holding the Power button for another 8 seconds or until you see the LED indicator blinking red and blue. Release the Power button.
    3. Your JLab headphones are now in pairing mode.
    JLab Studio Pro headphones knobs
    Source: YouTube/SHELTECH

    The next step is to pair your JLab earbuds and headphones to a desired device. We give detailed pairing instructions on:

    Step 2: How to Pair JLab Earbuds to an iPhone & iPad (iOS)

    Apple made it convenient for AirPods to connect to an iOS device. However, you need to pair any non-Apple product the long way. JLab earbuds and headphones are among them.

    Fortunately, the pairing process isn’t too complicated. Here’s how you pair JLab earbuds to your iOS device:

    1. In your device’s home screen, tap on “Settings”.
    iOS Settings
    1. Under Airplane Mode and Wi-Fi, there should be Bluetooth. Tap on it.
    2. Follow the instructions above on activating pairing mode on JLab earbuds and headphones.
    3. In Bluetooth settings, enable Bluetooth. Wait for your JLab earbuds to appear under “OTHER DEVICES”.
    iOS TOZO earbuds found
    We used different earbuds in the screenshot, but the process is the same. You should see JLab “model”.
    1. When they appear, tap on their name. They have successfully connected when their name is under “MY DEVICES”.
    iOS TOZO connected

    Step 2: How to Pair JLab Earbuds to an Android Phone (Android)

    JLab earbuds and headphones lack the Google Fast Pair feature support, so you have to pair them the long way.

    Fortunately, Google made it easy to pair Bluetooth headphones, basically guiding you through the process.

    Here is how you pair your JLab earbuds to Android devices:

    1. Unlock an Android device and swipe from the top to access “Quick settings” (to enable Wi-Fi, mobile data, mute audio, etc.).
    2. Tap on the Bluetooth symbol to enable the feature. If you don’t see it, swipe from the top again to reveal more quick settings.
    Android enable Bluetooth
    1. A new Bluetooth device searching window should appear on the screen.
    2. Follow the instructions above on activating pairing mode on JLab earbuds and headphones.
    3. Scroll down through the Bluetooth window. You should see your JLab headset under “Available devices”.
    Android TOZO earbuds found
    1. Tap on “Pair” when a “Bluetooth pairing request” shows on the screen.
    Android TOZO pair
    1. Your JLab headphones are now Bluetooth-connected. You should also see a volume bar popping from the sides.
    Android volume bar

    Step 2: How to Pair JLab Earbuds to a PC & Laptop (Windows)

    Pairing JLab earbuds to a Windows device takes a few more steps (and a little more patience), so follow our instructions closely.

    Furthermore, ensure that your Windows machine is actually able to establish a Bluetooth connection:

    • Any Windows laptop should have a built-in Bluetooth module.
    • Desktop computers are unlikely to have a built-in Bluetooth module (so you have to buy a third-party Bluetooth adapter).

    Pairing headphones to Windows 11 and Windows 10 is almost identical, but we’ll cover both systems, anyway.

    Remember to pause any audio during the pairing process. Windows tends to boost audio near 100% when successfully pairing to your headphones. Consequently, you can hear a loud burst of sound if not muting the audio, possibly resulting in ear pain.

    Windows 11

    This is how you pair JLab earbuds and headphones to a Windows 11 machine:

    1. Move the cursor to the bottom right side of the screen and left-click the “Wi-Fi/Speaker/Battery” symbols to open Quick settings.
    2. In the Quick settings, click on the Bluetooth icon. Then right-click on it and select “Go to Settings”.
    Windows 11 open bluetooth settings
    1. In a new “Bluetooth & devices” window, select either a big plus (+) or a colored button saying “Add device”.
    Windows 11 Bluetooth settings
    1. Follow the instructions above on activating pairing mode on JLab earbuds and headphones.
    2. Back in Windows, select the first “Bluetooth” option. Windows is now searching for your headphones. It might take 10 or even 30 seconds for your JLab to finally appear on the screen.
    Windows 11 choosing what to search
    1. Tap on your JLab’s name when it finally appears. If it doesn’t appear, return to the step number 3.
    2. Shortly, you should see “Your device is ready to go!” written atop the window. Your JLab headphones are ready to use.
    Windows 11 device connected

    Windows 10

    And now, this is how you pair JLab earbuds and headphones to a Windows 10 computer:

    1. Move your mouse cursor to the bottom right side of the screen and left-click the “Notification” icon.
    2. Click on the Bluetooth symbol to enable the feature. Then right-click on it and select “Go to Settings”.
    Windows 10 go to settings
    1. In “Bluetooth & other devices” settings, click on a big plus (+) next to “Add Bluetooth or other device”.
    Windows 10 add Bluetooth device
    1. Follow the instructions above on activating pairing mode on JLab earbuds and headphones.
    2. In the “Add a device” window, pick the first “Bluetooth” option. Wait for Windows to find your JLab earbuds. It might take 10 to 30 seconds, so be patient.
    Windows 10 Bluetooth add new device
    1. Once your JLab earbuds appear in the window, click on them and wait to connect.
    2. JLab earbuds or headphones are connected when it says “Your device is ready to go!” on top and “Connected voice, music” under their name.
    Windows 10 Sony connected

    Step 2: How to Pair JLab Earbuds to a Mac, MacBook (MacOS)

    JLab headphones lack H1/2 or W1 chips to enjoy more seamless connectivity between iOS and MacOS. Fortunately, even the long way of pairing headphones isn’t too tricky.

    1. On your screen, move the mouse cursor to the upper left corner and click the Apple logo.
    2. Click on “System Preferences…”.
    Mac system preferences
    Source: YouTube/AppleInsider
    1. Then, locate and click on “Bluetooth” (icon with a Bluetooth symbol).
    Mac find Bluetooth
    Source: YouTube/AppleInsider
    1. Follow the instructions above on activating pairing mode on JLab earbuds and headphones.
    2. Return to MacOS and Bluetooth settings. Click on “Turn Bluetooth On” to enable the feature.
    3. Wait until you see a new headphone device show up. You may not see the full name but your headphone’s MAC address instead. You know they’re headphones by having a headphone icon on the left side. Click “Connect” next to them.
    Mac finding AirPods
    Source: YouTube/AppleInsider
    1. JLab earbuds or headphones are connected when it says “Connected” under their name (the latter should be full now).

    How to Pair JLab Earbuds to a Chromebook (ChromeOS)

    Just like with most things, there are shorter and longer ways of doing the same thing. We’ll show you a quick way to pair your JLab earbuds to a Chromebook.

    1. On your desktop (or home screen, whatever you call it), click on the clock in the bottom right corner to open “Quick settings” and notifications.
    2. Click on the Bluetooth icon to enable the feature. If you don’t see it, swipe to the right to see more quick settings.
    3. Click the tiny arrow next to a Bluetooth text to access the device’s Bluetooth settings.
    ChromeOS clock Bluetooth
    Source: YouTube/Gauging Gadgets
    1. Follow the instructions above on activating pairing mode on JLab earbuds and headphones.
    2. Click “Pair new device” with a big plus (+) next to it.
    ChromeOS Bluetooth settings
    Source: YouTube/Gauging Gadgets
    1. In a new “Pair new device” window, your JLab earbuds or headphones should shortly appear under “Available devices”. When they do, click on them.
    ChromeOS available devices
    Source: YouTube/Gauging Gadgets
    1. You should see “*Your JLab earbuds* connected” written in the bottom right corner. The volume bar should also pop up from the same corner.
    ChromeOS connected headphones
    Source: YouTube/Gauging Gadgets

    While you should already hear audio from your headphones, here’s what you should do if that doesn’t happen automatically:

    1. On your home screen, click on the clock and then on the tiny arrow on the right side of the volume bar.
    ChromeOS Bluetooth output
    Source: YouTube/Gauging Gadgets
    1. Ensure your JLab earbuds have a checkmark under the “Output” section.
    ChromeOS audio output
    Source: YouTube/Gauging Gadgets

    Step 2: How to Pair JLab Earbuds to Other Bluetooth Devices

    Outside of the most common devices to connect your JLabs to, here are some additional devices you might want to connecting JLab earbuds to:

    How to pair JLab earbuds to a Nintendo Switch

    We’ve picked the Nintendo Switch because it’s the only gaming console with a built-in Bluetooth module (PlayStation and Xbox don’t have it).

    Here are the detailed steps:

    1. On your home screen, go to the bottom right corner and select “System Settings” (a sun-looking icon).
    Switch settings
    Source: YouTube/Nintendo Life
    1. Go way down and tap on “Bluetooth Audio”.
    2. Before clicking “Add Device”, follow the instructions above on activating pairing mode on JLab earbuds and headphones.
    Switch add device Bluetooth
    Source: YouTube/Nintendo Life
    1. Now, continue by clicking on “Add Device”.
    2. Your JLab headphones or earbuds should appear on the screen in a few seconds. Tap on them when they do.
    Switch Nintendo find headphones
    Source: YouTube/Nintendo Life
    1. A message explaining the limitations of Bluetooth connection should appear on the screen. Tap “OK”. Headphones are now connected.

    What are the limitations?

    • You can’t play local multiplayer games while using your JLab earbuds.
    • You can only connect 2 Switch controllers while using your JLab earbuds.
    • You can’t use a microphone in your JLab for chat features or voice commands.

    How to pair JLab earbuds to a TV

    We’ve picked a Samsung smart TV using Tizen OS for our demonstration, as it’s a highly popular smart TV brand worldwide. Here are the steps:

    1. On your remote controller, click on the “House” symbol.
    2. In the newly opened Tizen OS interface, select “Settings” in the bottom left corner.
    Samsung TV settings
    1. In device Settings, select “Sound” and then click on “Sound Output”.
    Samsung TV sound
    1. Before continuing, follow the instructions above on how to enable pairing mode on JLab earbuds and headphones.
    2. Back on your TV, select “Speaker List”. This opens the device’s Bluetooth menu settings.
    Samsung TV speaker list
    1. Wait for a TV to find your JLab earbuds or headphones. When it does, click on their name and confirm “Pair and connect”.
    Samsung TOZO pair
    We’re using other headphones in this image, but the process is the same for JLab earbuds.
    1. You should see “*Your JLab earbuds or headphones* is connected”. Click “OK”.
    Samsung TOZO connected

    How to Verify the JLab Earbuds & Headphones are in Pairing Mode

    There are 2 ways to verify your JLab earbuds or headphones are in pairing mode. The first way is visual feedback, and the second is audible feedback.

    • Visual feedback is blinking LED lights on the earbuds or headphones. Usually, they blink in white and blue.
    • Audible feedback is when earbuds or headphones give a voice prompt, saying “Ready to pair” or something like that.

    Connecting JLab Wireless Earbuds After Pairing

    Once you connect two devices together, they should remember each other. Here’s how they reconnect the next time.

    Automatic reconnection

    Typically, previously paired devices reconnect automatically. Meaning that all you need to do is to:

    • Turn ON Bluetooth on a device you want your JLab earbuds or headphones to connect to.
    • Take the earbuds out of the charging case/turn ON the headphones, and wait to connect.

    Manual reconnection

    If JLab true wireless earbuds fail to reconnect automatically, you have to take a manual approach.

    • On Android: Swipe from the top to enable Bluetooth. Find your JLab earbuds in the Bluetooth search window on the screen.
    Android Sony manually reconnect
    • On iOS: Go to Settings > Bluetooth > turn it ON and tap on your JLab earbuds.
    • On Windows: Go to Quick settings > right-click on Bluetooth symbol and “Go to Settings”. Click on “View more devices” (Windows 11) or find your JLab earbuds under the “Audio” section (Windows 10).
    • On MacOS: Go to System Preferences… > Bluetooth > click on your JLab earbuds.
    • On ChromeOS: Click on the clock > enable Bluetooth > click the arrow next to Bluetooth > click on JLab earbuds under the “Previously connected” section.

    Troubleshooting Pairing Issues on JLab Earbuds

    Bluetooth headphones are electronic devices that rely on software. A tiny error in code can lead to strange behavior, like having trouble maintaining connection or even refusing to pair.

    To pinpoint which device is causing the problems, JLabs or the device you want to pair to, do a quick test:

    • Pair your JLab earbuds or headphones to multiple other devices.
      • If JLab earbuds refuse to pair to all of them, there’s definitely something wrong with JLabs.
      • If JLab earbuds successfully pair to other devices, there’s something wrong with a device you want your JLab earbuds to pair to.

    Here are some of the common reasons for pairing problems and solutions.

    Switching Bluetooth Off

    Sometimes, Bluetooth initiates inaccurately, producing an error in a code that makes it act strangely. A quick solution is to restart the Bluetooth feature in hopes that the error will disappear.

    • Turn OFF your JLab earbuds by holding the power button or placing the earbuds into the charging case and closing the lid. Later, turn ON your headphones or take the earbuds out of the charging case.
    • Turn Bluetooth OFF and back ON on a device you want to pair your JLab earbuds or headphones to.
    iOS enable disable Bluetooth

    If the problem persists, you should reset your JLab earbuds or headphones. More on that later.

    Drained battery

    Your JLab earbuds or headphones might refuse to go into pairing mode because they’re running low on battery.

    The pairing process takes more energy, so ensure you have enough charge in your earbuds. The best thing to do is to check their battery status.

    Here’s how to do that for earbuds:

    • Place the JLab true wireless earbuds back into the charging case and observe the LED.
      • Green light means high battery charge (100%-25%).
      • Red light means low battery charge (Less than 25%).

    If you have a charging case with multiple LEDs, you can apply this logic: all 3 lights mean high, 2 mean medium, and 1 means low charge.

    The same thing stands for the charging case itself. To know how much battery is left in the charging case, remove the earbuds, close the lid, and observe the LED light(s).

    JLab Go Air Pop charging the case
    JLab Go Air Pop glows solid blue when it’s fully charged.

    Now, let’s focus on JLab headphones. You’ll hear a voice prompt alerting you that your headphones have “low battery”.

    Sadly, you can’t get a more accurate battery reading. The only other thing you can see is that when you’re charging them:

    • Blue light means high battery charge.
    • Red light means low battery charge.

    Outdated firmware

    If a factory reset doesn’t work, you might have an issue with faulty software. That requires updating firmware/software.

    Note that older JLab products might lack the support for the JLab Sound app. Also, updating firmware only works through the app (JLab doesn’t give any info on whether updating works via computer).

    • It’s important to update your earbuds/headphones and the device you’re connecting them to.

    Hardware malfunction

    If nothing solves the problem, there might be something deeper wrong with your JLab earbuds or headphones.

    If that’s the case, contact JLab customer support for further instructions. They should replace or fix your JLabs if they’re under warranty.

    How to Reset JLab Earbuds

    Resetting JLab earbuds or headphones is slightly different than in headphones from other brands. So try to follow our instructions closely to successfully perform a reset.

    Earbuds

    As you know, JLab earbuds lack physical buttons on the charging case. That means you have to play around with control gestures to perform a reset. Fortunately, it isn’t too complicated:

    These instructions definitely work for JLab Go Air Pop and Go Air Sport.

    1. Put the earbuds into the charging case.
    2. Forget them in previously paired devices.
    3. With a finger, tap 7 times on the earbud controls. In the end, the earbuds’ LED should blink blue 4 times.
    4. Your earbuds are now reset.
    JLab earbuds reset

    Headphones

    Resetting headphones also takes a few more steps than just holding the Power button for a few seconds. This is how you reset JLab Studio Wireless:

    1. Turn the headphones OFF by holding the Power button.
    2. Press and hold the Power button for at least 8 seconds to turn them ON and set them in pairing mode.
    3. Once they’re in pairing mode, release the Power button and press the Volume Up and Volume Down simultaneously for around 13 seconds or until the LED light turns OFF.
    4. Your headphones are now reset.
    Source: YouTube/WorldofTech

    FAQ: Frequently Asked Questions

    How to put JLab earbuds in pairing mode?

    You put JLab earbuds in pairing mode by taking them out of the charging case and leaving them for a few seconds until their LEDs start blinking white and blue.

    How to turn ON JLab earbuds?

    JLab earbuds turn ON automatically by taking them out of the charging case. If they don’t turn ON automatically, hold the controls for a few seconds until you see LEDs flashing.

    How to reset JLab Bluetooth earbuds?

    You reset JLab Bluetooth earbuds by placing them in the charging case and tapping on the earbud’s controls 7 times. You should see LEDs blink blue 4 times.

    Why are my JLab earbuds blinking white?

    JLab earbuds are blinking white when they want to connect with a previously connected device. LED glows solid white when they establish a connection. Furthermore, JLab earbuds (charging case) blink red when their battery charge is below 25%.

    Conclusion

    We hope you’re already listening to your JLab earbuds or headphones and have fixed all pairing problems you might’ve encountered.

    If you have any other questions, feel free to leave a comment. Meanwhile, check our learning guides on:

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