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What Does Headphone Warranty Cover? Exact Brand Policies

Last updated: 1 year ago
17 min read

Your headphones stopped working or are acting strange.

You want to use the manufacturer’s warranty to repair your faulty device.

Here’s everything “your-brand” warranty covers…

Damaged headphones

Find the warranty policy of your headphone brand:

JUMP TO YOUR BRAND:

    The manufacturer usually (not always) offers 3 choices under their warranty:

    1. They can repair your headphones with new or refurbished parts.
    2. They can replace your headphones with new ones or exchange them for a similarly valued product.
    3. They can refund you the original price.

    However, the warranty only covers particular issues with your headphones. Manufacturers can even refuse to repair them if they find you voided the warranty.

    Check the warranty policy for your specific headphones. 

    What does Apple AirPods Warranty Cover?

    Apple AirPods 3 buds in case

    Apple AirPods warranty covers “defects in materials and workmanship”, meaning any malfunction or defect that the user didn’t cause.

    • Warranty length: 1 year (regardless of the country or region, unless you opt for AppleCare+).
      • AppleCare+ offers cheaper repairs in case of an accident or degraded battery.
      • Apple offers to repair the headphones, replace them, or offer a refund.
    • Return policy: 14 days from the date of purchase or when you received the AirPods.
      • Returned AirPods have to be undamaged with all accessories included (documentation, packaging, cords, adapters).
    • What it doesn’t cover:
      • Intentional damage or accidents
      • Battery degradation (unless you have a faulty battery)
      • Unauthorized repair
      • Modified products

    What does Beats Headphone Warranty Cover?

    Beats PowerBeats Pro review

    Since Apple owns Beats, the same AirPods coverage applies to Beats headphones.

    • Warranty length: 1 year (regardless of the country or region, unless you opt for AppleCare+).
      • Beats offers to repair, replace, or offer a full refund of your broken headphones.
      • AppleCare+ insurance plans make repairs in case of an accident or degraded battery cheaper.
    • Return policy: 14 days from the date of purchase or when you received Beats headphones.
      • Returned Beats must be undamaged and include all accessories.
    • What it doesn’t cover:
      • Intentional damage or accidents
      • Battery degradation (unless you have a faulty battery)
      • Unauthorized repair
      • Modified products

    What does Bose Headphone Warranty Cover?

    Bose Sport Earbuds open charging case

    Bose offers a warranty covering defects in materials and workmanship only when you buy Bose headphones from them or an authorized dealer.

    • Warranty length: 1 year in the US, 2 years in the UK and EU.
      • Bose offers to repair headphones, replace them, or offer a refund.
    • Return policy: 90 days
      • (115 days for L1 portable sound systems, 60 days for aviation headsets and accessories (you will need to pay 25% of the restocking fee for returning a customized Bose QC35)).
      • Bose doesn’t specify in what condition headphones have to be returned. However, you can assume they’ll only accept undamaged headphones with all accessories.
    • What it doesn’t cover:
      • Damage due to improper use or accidents
      • Third-party repair
      • Modifications
      • Normal wear and tear

    What does Sony Headphone Warranty Cover?

    Sony WH-CH510 on a desk

    Sony warranty covers all defects and malfunctions caused by the manufacturer. In case of a defect, you can repair the device or replace it with a new or refurbished one.

    • Warranty length: 1 year
      • Sony offers to repair or replace your headphones but not refund them.
    • Return policy: 30 days
      • Headphones must be returned in original packaging with all accessories.
    • What it doesn’t cover:
      • Damage from unauthorized repair
      • Modifications
      • Everyday use
      • Computer viruses
      • Malfunctions caused by peripherals or accessories

    See which are the best Sony headphones right now.

    What does Sennheiser Headphone Warranty Cover?

    Sennheiser Momentum True Wireless 2 earbuds

    Sennheiser warrants its products to be free of any defects related to manufacturing, parts, materials, and workmanship.

    • Warranty length: 2 years
      • Sennheiser offers to repair or replace headphones but not refund them.
    • Return policy: 30 days
      • Sennheiser doesn’t specify in what condition their headphones need to be returned. However, you can assume they’ll only accept undamaged headphones with all accessories.
    • What it doesn’t cover:
      • Products with signs of tinkering
      • Damages due to abuse, misuse, acts of nature, accidents
      • Indications of modifications
      • Normal wear and tear

    What does JBL Headphone Warranty Cover?

    JBL Live 300TWS in the case

    JBL offers to repair, replace, or refund any product with defects in workmanship and materials.

    • Warranty length: 1 year (which doesn’t extend even if they repaired the product near the end of the warranty period)
    • Return policy: 30 days
      • Headphones have to be returned undamaged and in original packaging.
    • What it doesn’t cover:
      • Products with normal wear and tear
      • Damages from accidents, shipment, unreasonable use, or neglect
      • Signs of unauthorized repair

    What does 1MORE Headphone Warranty Cover?

    1MORE ComfoBuds Mini in the branches

    1MORE ensures its products are free of defects in workmanship and materials. Otherwise, you are legible for repair or replacement unit, but not a refund.

    • Warranty length: 1 year limited warranty
      • 1MORE offers to repair or replace headphones but not refund their retail price.
    • Return policy: 30 days
      • Headphones need to be returned with all accessories included.
    • What it doesn’t cover:
      • Damage due to misuse or accidents
      • Modifications
      • Unauthorized repair
      • Damage due to everyday use
      • It also doesn’t cover repair for cosmetic damage

    What does AKG Headphone Warranty Cover?

    AKG K240 studio headphones

    AKG‘s (or, more accurately, Harman’s) warranty covers defects originating from the manufacturer (not by the end-user) or unauthorized repair. If Harman recognizes a flaw, it will either repair, replace or refund the item.

    • Warranty length: 2 years
      • AKG offers to repair, replace, or refund your defective headphones.
    • Return policy: 30 days
      • You need to return the headphones in their original packaging.
    • What it doesn’t cover:
      • Damage inflicted due to accidents, misuse, shipment, acts of nature
      • Theft or loss

    What does Anker – Soundcore Headphone Warranty Cover?

    Anker Soundcore Life Q35 on the case

    Anker will replace a product with quality-related issues with either a refurbished or brand-new one. If it can’t offer a replacement, it will refund you.

    • Warranty length: 18 months
      • Anker offers to replace or refund your headphones (but only partially, according to the usage time).
    • Return policy: 30 days
      • Headphones need to be undamaged upon return, with all accessories included.
    • What it doesn’t cover:
      • Loss or theft
      • Tinkering or unauthorized repair
      • Damage from abuse
      • Repairing free products

    What does Astro Headphone Warranty Cover?

    Astro A50 Wireless Gen.4 for PS4

    Astro Gaming headphones are legible for a free repair/replacement/full refund in case of defective parts or faulty workmanship during manufacturing.

    Note that customers outside the US must pay for the shipping of the faulty item to the repair center, whereas customers from the US don’t. The manufacturer covers shipping of the repaired or replaced item.

    • Warranty length: 1 year in the US and Asia-Pacific, 2 years in the EU
      • Astro Gaming offers to repair, replace, or fully refund your headphones.
    • Return policy: 30 days (10 days if purchased from Amazon)
      • Astro Gaming doesn’t specify in what condition their headphones need to be returned. However, you can assume they’ll only accept undamaged headphones with all accessories.
    • What it doesn’t cover:
      • Product damage due to accident or misuse
      • Regular wear and tear
      • Unauthorized repair or modifications
      • Acts of nature

    What does Audeze Headphone Warranty Cover?

    Audeze Mobius wireless gaming headset

    Audeze‘s warranty covers only factory defects, and they only repair your headphones and do not replace them with new ones.

    Note that unless a defect occurred in the first 30 days after purchase, you will have to pay for shipping to the repair shop. Repaired products ship back at the expense of Audeze.

    • Warranty length: 3 years for the drivers, 1 year for entire headphones in the US, 2 years in the EU and UK
      • Audeze only offers to repair their headphones and not replace or refund them.
    • Return policy: 30 days
      • Audeze accepts returns in case nothing is damaged or missing.
    • What it doesn’t cover:
      • Headphones that aren’t bought from an authorized dealer (even if you have a receipt)
      • Damages due to wear and tear
      • Cosmetic damages

    What does Audio-Technica Headphone Warranty Cover?

    Audio-Technica ATH-M50xBT wireless headphones

    Audio-Technica vouches for its products to be free of defects in materials and workmanship.

    • Warranty length: 2 years
      • Audio-Technica offers to repair, replace, or refund its headphones.
    • Return policy: 30 days (only 14 days in the EU)
      • Audio-Technica won’t accept damaged headphones; they have to be in a “similar” condition, with all the packaging.
    • What it doesn’t cover:
      • Defects due to normal wear and tear
      • Accidents, modification, unauthorized repair
      • Damage during shipping
      • Removed or defaced labeling

    What does Bang & Olufsen Headphone Warranty Cover?

    Bang & Olufsen Beoplay H4 Wireless

    Bang & Olufsen repairs your headphones if you notice a malfunction due to defective parts/materials or poor workmanship.

    • Warranty length: 2 years (3 years after registering Beoplay EX inside the companion app)
      • You’re offered a repair, replacement (of the same or equally valued product), or a full refund.
    • Return policy: 30 days
      • To get a full refund, returned headphones must be in original condition. If you return a damaged item, B&O will reduce the refund based on the damage.
    • What it doesn’t cover:
      • Defects caused by improper use
      • Acts of nature
      • Physically or software-modified products
      • Loss or theft
      • Unauthorized repair

    What does Beyerdynamic Headphone Warranty Cover?

    Beyerdynamic DT 770 Pro 250ohm

    If your Beyerdynamic headphones have material or manufacturing defects, they’re covered by a warranty.

    • Warranty length: 2 years (in case of repair, products gain a new warranty period of 180 days or by the end of the original warranty period, whichever is longer)
      • Beyerdynamic will repair or replace the headphones with new ones but not refund them.
    • Return policy: 14 days (30 days via Amazon, 60 days for B-stock items, and 7 days after delivery in India)
      • Beyerdynamic doesn’t specify in what condition their headphones need to be returned. However, you can assume they’ll only accept undamaged headphones with all accessories.
    • What it doesn’t cover:
      • Minor defects
      • Accessory defects
      • Improper use
      • Accidents
      • Acts of nature
      • Theft or loss
      • Normal wear and tear

    What does Bowers & Wilkins Headphone Warranty Cover?

    Bowers & Wilkins Px7 S2 Bluetooth headphones

    If something goes wrong with your Bowers & Wilkins headphones and it’s not your fault directly, you can send them for repair. If your headphones are fake, Bowers & Wilkins will keep them, as counterfeit products are illegal.

    • Warranty length: 2 years
      • Bowers & Wilkins offers to repair or replace your faulty headphones but not fully refund their purchase price.
    • Return policy: 30 days
      • Headphones have to be sent back in original packaging and with all original accessories.
    • What it doesn’t cover:
      • Neglected use
      • Accidents
      • Altering the serial number, software
      • Making any unauthorized repairs or modifications
      • Normal wear & tear

    What does Corsair Headphone Warranty Cover?

    Corsair HS50 Pro wired gaming headset

    In case of manufacturing or material defects, Corsair will repair or replace your faulty headphones.

    • Warranty length: 2 years
      • Corsair will repair or replace your new headphones with new ones if you notice a defect 60 days after purchase; otherwise, they’ll replace them with a refurbished item.
    • Return policy: 60 days
      • Headphones need to be free of physical damage and with all accessories.
    • What it doesn’t cover:
      • Wear and tear
      • Modifications
      • Abuse, improper use
      • Acts of nature
      • Misapplication
      • Unauthorized repair

    What does EarFun Headphone Warranty Cover?

    EarFun Air Pro 3 earbuds

    EarFun offers a warranty for quality-related issues.

    • Warranty length: 18 months
      • Your headphones will get replaced with refurbished ones.
    • Return policy: 30 days (you can only return/refund special or limited-edition headphones if they have quality issues)
      • Earbuds must be undamaged to return them for a full refund.
    • What it doesn’t cover:
      • If you don’t have a receipt
      • Free products
      • Lost or stolen products
      • Damage from outside sources or misuse or accidents
      • Unauthorized repair

    What does Edifier Headphone Warranty Cover?

    Edifier WH950NB headphones with a laptop

    Edifier warranty covers defective parts, bad materials, and faults in workmanship.

    • Warranty length: 1 year
      • Edifier will repair your headphones with new or refurbished parts or provide you with a refurbished product if it’s impossible to perform repairs.
    • Return policy: 30 days
      • Returned headphones must contain original packaging with all of the original accessories.
    • What it doesn’t cover:
      • Malfunction due to unauthorized repair
      • Misuse, improper installation
      • Acts of nature
      • Unauthorized modifications

    What does Grado Headphone Warranty Cover?

    Grado Labs SR125e wired headphones

    Grado will repair your faulty headphones but doesn’t specify what is covered. But in general, if the fault didn’t occur because of you, it should be covered.

    • Warranty length: 1 year
      • Grado offers to repair your headphones.
    • Return policy: 28 days
      • Headphones need to be returned inside the original manufacturer’s packaging.
    • What it doesn’t cover:
      • Malfunction due to unauthorized repair
      • Misuse, improper installation
      • Acts of nature
      • Modifications

    What does HiFiMAN Headphone Warranty Cover?

    HIFIMAN Susvara

    HiFiMAN covers defects in parts or materials related to manufacturing under regular intended use.

    • Warranty length: 1 year
      • They can repair your headphones or replace them with new or refurbished ones. The customer has to pay for shipping the item to HiFiMAN.
    • Return policy: 30 days
      • Headphones must be undamaged, with all of the original packaging.
      • If you don’t supply original packaging in “like new” condition, HiFiMAN can charge you a 10% re-stocking fee.
    • What it doesn’t cover:
      • Malfunction due to unauthorized repair
      • Misuse
      • Acts of nature
      • Modifications
      • Headphones purchased through unauthorized dealers

    What does HyperX Headphone Warranty Cover?

    HyperX Cloud II wired gaming headset

    HyperX (or HP) can repair your headphones if you encounter a defect in materials or workmanship.

    • Warranty length: 1 year (tweets from 2019 suggest they might offer 2 years of warranty for headsets)
      • Headphones can be repaired, replaced, or refunded.
    • Return policy: 30 days
      • You need to return the headphones in mint condition, along with accessories.
    • What it doesn’t cover:
      • Malfunction due to unauthorized repair
      • Accidents, misuse
      • Acts of nature
      • Loss or theft
      • Unauthorized modifications

    What does Jabra Headphone Warranty Cover?

    Jabra Elite 7 Pro earbuds

    Jabra says that its products should be free from defects in materials and workmanship.

    • Warranty length: 1 year for factory defects, 2 years of waterproofness or water-resistance on selected models, 3 years against perspiration on selected models, 5 years for Jabra Steel headsets
      • Jabra repairs or replaces your headphones. If that’s impossible to do in a timely manner, it offers a full refund.
    • Return policy: 100 days
      • You can return your headphones as long as they aren’t damaged. You can’t return and refund engraved headphones.
    • What it doesn’t cover:
      • Damage due to unauthorized repair, accidents, misuse
      • Lost or damaged accessories
      • Normal wear and tear

    What does Jaybird Headphone Warranty Cover?

    Jaybird Vista true wireless earbuds on a rock

    Jaybird (or its parent company Logitech) says they will repair any product with material and workmanship defects.

    • Warranty length: 1 year
      • Jaybird will repair or replace your headphones or give you a full refund.
    • Return policy: 30 days
      • Headphones need to be in brand-new condition.
    • What it doesn’t cover:
      • Accidents, misuse
      • Acts of nature
      • Unauthorized repair
      • Loss or theft
      • Modifications
      • Normal wear and tear
      • Non-Logitech/Jaybird branded accessories, even if they came together with your product

    What does JLab Audio Headphone Warranty Cover?

    JLab Go Air Pop earbud

    JLab acknowledges that defects might occur in their products, so if you get unlucky, they’ll make it up to you.

    • Warranty length: 2 years (even if the box says “1 year”)
      • You send your device back to them, and if accepted, you’ll get a “store credit” that you can use to purchase any other product from their online store.
    • Return policy: 30 days
      • “Restrictions may apply if the product was opened or used”, but JLab doesn’t specify what that means. However, you can send the headphones back as long as they’re in mint condition.
    • What it doesn’t cover:
      • Damage during transport or due to neglect, misuse
      • Tampering
      • Exposure to extreme environments
      • Acts of nature

    What does Klipsch Headphone Warranty Cover?

    Klipsch T5 II Sport

    Klipsch will repair or replace any of their products that have a defect from manufacturing or in materials.

    • Warranty length: 1 year
      • Your headphones can get repaired or replaced. If they can’t perform repairs, you’ll receive a different headphone of equal or greater value.
    • Return policy: 30 days
      • Klipsch doesn’t specify in what condition your headphones need to be to return them for a full refund. However, you can assume they must be in a mint state with all accessories included.
    • What it doesn’t cover:
      • Damage due to improper installation, storage, shipping
      • Misuse, accident, neglect, unauthorized repair, modifications
      • Wear and tear

    What does Koss Headphone Warranty Cover?

    Koss Porta pro open-back headphones

    To obtain warranty service for Koss headphones, they need to have factory defects in materials and workmanship.

    • Warranty length: 1 year
      • Your headphones will get repaired or replaced, and Koss covers all shipping costs.
    • Return policy: 30 days
      • Koss doesn’t specify in what condition your headphones must be in case of return. However, you can assume they must be in mint condition with all included accessories.
    • What it doesn’t cover:
      • Incidental or consequential damages

    What does Logitech Headphone Warranty Cover?

    Logitech G333

    Logitech (the same as Jaybird) offers to repair, replace, or fully refund products with defects in materials and workmanship.

    • Warranty length: 1 year
      • Your headphones will get repaired, replaced, or fully refunded.
    • Return policy: 30 days
      • Headphones need to be in brand-new condition.
    • What it doesn’t cover:
      • Accidental damage, misuse
      • Acts of nature
      • Unauthorized repair
      • Loss or theft
      • Modifications
      • Normal wear and tear
      • Non-Logitech/Jaybird branded accessories, even if they came together with your product.

    What does Marshall Headphone Warranty Cover?

    Marshall Major II Bluetooth headphones

    Marshall warrants their products are without defects in materials and workmanship.

    • Warranty length: 1 year (repaired headphones gain 90 days of warranty, which can go beyond the original warranty period)
      • Marshall can repair, replace, or fully refund the price of your headphones.
    • Return policy: 7 days
      • You can exchange or refund your headphones in the “original form of tender”.
    • What it doesn’t cover:
      • Consumable parts like batteries or coatings
      • Cosmetic damage
      • Acts of nature
      • Accidents, misuse, modified products
      • Normal wear and tear
      • Theft
      • If products were physically opened in any other way than described in the manual

    What does Philips Headphone Warranty Cover?

    Philips H9505

    Philips will cover any defects from their side and offer you a repair or replacement.

    • Warranty length: 1 year
      • Philips repairs or replaces your headphones. You might get a refund if it can’t repair your product or find any replacement.
    • Return policy: 7 days
      • Philips doesn’t specify in what condition your headphones must be in case of return. However, you can assume they must be in mint condition with all included accessories.
    • What it doesn’t cover:
      • Products with illegible proof-of-purchase
      • Defects caused by abuse
      • Damage by animals, accidents, third-party repair
      • Normal wear & tear
      • Connecting peripherals or accessories other than those recommended

    What does Plantronics/Poly Headphone Warranty Cover?

    Plantronics BackBeat FIT 350 wireless sports headphones

    Poly warranty covers defects in the material used and workmanship during manufacturing.

    • Warranty length: 1, 2, or 3 years, depending on the product
      • They will repair or replace your headphones but not refund them. Also, you will have to pay for shipping and package insurance when sending for repairs.
    • Return policy: 7 days
      • Undamaged headphones must be returned in original or equivalent packaging.
    • What it doesn’t cover:
      • Products that aren’t made by Poly or purchased from unauthorized dealers
      • Second-hand products
      • Products with removed or altered serial numbers
      • Damage due to accident, misuse, modification, unauthorized repair
      • Acts of nature

    What does Raycon Headphone Warranty Cover?

    Raycon headphones

    Raycon covers any defects that originate from faulty materials or manufacturing.

    • Warranty length: 1 year
      • Raycon’s goal is to repair or replace a headphone with refurbished ones. If it concludes both of those things are impossible, you may get a full refund.
    • Return policy: 30 days
      • Your returned headphones must not show signs of tampering, excessive wear, and misuse, and they must have all original accessories included. Otherwise, a return can be denied, or you’re charged with 20% restocking fee.
    • What it doesn’t cover:
      • Normal wear and tear
      • Neglect, misuse
      • Alteration or removal of a serial number
      • Customer-induced damage
      • Loss or theft
      • Damage during transport
      • Repair of modification from third-party repair

    What does Razer Headphone Warranty Cover?

    Razer BlackShark V2 wired gaming headset

    In case of a factory defect, and Razer headphones or earbuds suddenly stop working, Razer will repair or replace your headphones.

    • Warranty length: 2 years
      • Razer will repair or replace your headphones. If the product is at the end of its lifecycle and it can’t repair it or find a replacement, it will exchange it for a similarly valued product.
    • Return policy: 30 days
      • Headphones must be returned in their original packaging with no signs or wear.
    • What it doesn’t cover:
      • Normal wear and tear
      • Accidents, abuse, and misuse
      • Cosmetic damage
      • Damage caused by unauthorized service.
      • “Razer does not warrant that the operation of the product will be uninterrupted or error-free”

    See the best gaming headphones that will elevate your gameplay.

    What does Samsung Headphone Warranty Cover?

    Samsung Galaxy Buds Live pocket size

    Samsung will repair or replace your defective Galaxy Buds if any manufacturing defect occurs.

    • Warranty length: 1 year
      • Samsung offers to repair or replace but not fully refund your headphones.
    • Return policy: 15 days
      • The product has to be in mint condition, with all accessories (and other promotional items) included. If you don’t return promotional gifts, their value will be deducted from your refund.
    • What it doesn’t cover:
      • If a product shows signs of customer misuse, abuse, or accidents
      • If a product is altered or tinkered with by an unauthorized person

    What does Shokz Headphone Warranty Cover?

    AfterShokz Aeropex
    Recently, AfterShokz rebranded itself into Shokz.

    Shokz documentation is straightforward: your warranty only covers the manufacturer defects.

    • Warranty length: 2 years internationally, 1 year in China, Hong Kong, Taiwan, Macao
      • Shokz only replaces faulty products, not repair them. Possibly, that would take too long, so they refurbish previously defective products and resell them.
    • Return policy: 45 days (they also offer a 90-day exchange program if you change your mind about the color or size of the bone conduction headphones)
      • Shokz doesn’t specify in what condition your headphones must be in case of return. However, you can assume they must be in mint condition with all included accessories.
    • What it doesn’t cover:
      • Damages due to abuse, misuse
      • Loss or theft

    What are the best bone-conducting headphones?

    What does Shure Headphone Warranty Cover?

    Shure SRH1840 wired headphones

    Shure‘s warranty covers repairs for defects in manufacturing and materials only.

    • Warranty length: 2 year
      • Shure can repair or replace your faulty headphones. No mention of a possible refund.
    • Return policy: 30 days
      • Shure expects people to be honest about reasons why you’re returning their headphones back. It will not accept excessive and dubious returns.
    • What it doesn’t cover:
      • If you purchased the product from an unauthorized retailer
      • If the damage occurred due to misuse, abuse
      • Earwax build-up (for earphones)

    What does Skullcandy Headphone Warranty Cover?

    Skullcandy Indy ANC in the hand

    Skullcandy warranty covers material defects or damage inflicted prior to the time of purchase.

    • Warranty length: 1 year
      • Skullcandy will replace your headphones, or you’ll get a warranty credit of the same value as your headphones that you can use to buy new Skullcandy headphones.
    • Return policy: 30 days
      • Skullcandy doesn’t specify in what condition your headphones must be in case of return. However, you can assume they must be in mint condition with all included accessories.
    • What it doesn’t cover:
      • Headphones bought from unauthorized dealers
      • Any damage caused by end-user

    What does Sol Republic Headphone Warranty Cover?

    Sol Republic headphones

    If you have any issues with your Sol Republic headphones the warranty covers manufacturing defects.

    • Warranty length: 1 year
      • Sol Republic will repair or replace the headphones with new ones.
    • Return policy: 30 days
      • Sol Republic doesn’t specify in what condition your headphones must be in case of return. However, you can assume they must be in new condition with all accessories.
    • What it doesn’t cover:
      • Physical damage caused by the end-user or third-party repair
      • Serial number alterations
      • Products sold by an unauthorized dealer
      • Cosmetic damage

    What does Turtle Beach Headphone Warranty Cover?

    Turtle Beach Stealth 700 Gen. 2 wireless headset

    Turtle Beach covers you for any defects in materials or damage during manufacturing.

    • Warranty length: 1 year (2 years for Elite models)
      • Your headphones can be repaired or replaced but not refunded.
    • Return policy: 30 days
      • Headphones need to be returned in original and undamaged packaging.
    • What it doesn’t cover:
      • Damage during shipping, misuse, abuse
      • Acts of God
      • Ordinary wear
      • Neglect, accidents
      • Unauthorized modifications or service

    What does V-MODA Headphone Warranty Cover?

    V-Moda Crossfade LP2

    V-MODA provides a warranty for factory defects.

    • Warranty length: 1 or 2 years, depending on the model (listed in the link above)
      • If you’re liable, V-Moda will repair or replace your headphones—no word about possible refunds.
    • Return policy: 60 days
      • You can return undamaged headphones with a note as to why you’re returning them.
    • What it doesn’t cover:
      • Damage during shipping, misuse, abuse, commercial use, improper connection, accidents
      • Acts of God
      • Unauthorized modifications or service

    What does Xiaomi Headphone Warranty Cover?

    Xiaomi Redmi Buds 4 Pro

    Xiaomi provides repairs for their headphones with defective parts or damage that occurred during manufacturing.

    • Warranty length: 2 years (UK and EU)
      • Headphones will be repaired, replaced, or refunded. Xiaomi covers shipping costs.
    • Return policy: 7, 14, or 28 (calendar) days (depending on the country)
      • Xiaomi only accepts headphones without signs of wear. Every returned item will be inspected.
    • What it doesn’t cover:
      • Damage due to acts of God or nature, neglect, commercial use, accidents, abuse, unauthorized repairs, and modifications.

    Should You Get an Extended Warranty?

    You should get an extended warranty if you get it for free. Otherwise, it doesn’t make financial sense, even if you’re clumsy (different plans cover that).

    By extended warranty, we mean extending the warranty period and not extending the reasons to apply for a warranty (like for accidents, more on those plans later).

    Remember that the warranty covers material and manufacturing defects, not things like batteries or accessories. Batteries are generally covered for 1 year, whereas accessories are only for a few months (if they are).

    There are 2 kinds of extended warranty deals: payable or free in case of a promotion or registration.

    Payable

    Sometimes manufacturer (or a third-party service) offers to extend the warranty of some of their products for an additional year or two in exchange for money.

    Depending on the product’s value, such an offer can range from $40 or more. It’s worth pointing out that, in most cases, people don’t use their extended warranty.

    Promotion

    On the other hand, manufacturers sometimes run a promotion period where you get an extended warranty for free.

    In most cases, it requires you to register the purchased product via the official page, after which you receive an email with proof of extended warranty.

    If it’s free, it’s usually worth it because it only takes a couple minutes to register the product.

    Are Accidents with My Headphones Covered by Warranty?

    No, accidents aren’t covered by your standard warranty. To cover that, you need to take a protection plan for your headphones when you purchase them.

    These plans are sometimes offered by manufacturers but primarily by retailers.

    1. Retailers like Amazon, BestBuy, etc., provide an extended plan that covers accidents. You need to file a report of what happened, and if accepted, you get a new or replacement device from the retailer, not the manufacturer.
    Amazon damage cover
    Amazon’s offer to protect headphones against accidents.
    1. One example of a manufacturer offering insurance against accidents is Apple and its AppleCare service. The benefit of having Apple’s plan is that you pay less for the repair. For example, you spend $29 to cover AirPods Pro, and for each damage repair, you pay an additional $29 + tax ($89 if you don’t have an AppleCare+ plan). Unlike with iPhones, you need to pay the total replacement price if your AirPods get lost or stolen.
    AppleCare

    What’s a partial refund?

    A partial refund is when the manufacturer refunds you less than what you originally paid for their headphones.

    This only applies to refunding defective headphones under warranty and not returns within the return policy.

    With each day, the value of your headphones drops. Some manufacturers take that into account when you ask for a refund instead of a repair or replacement.

    The manufacturer’s goal is to repair the faulty headphones and try to resell them as refurbished items.

    Frequently Asked Questions (FAQ)

    What does warranty mean on headphones?

    Warranty on headphones means the manufacturer will repair, replace, or refund you for any defects in materials and workmanship. Accidents, natural degradation, or misuse don’t apply.

    Do Sony headphones have a warranty?

    Sony headphones have a warranty that lasts 1 year and offers repairs and replacements, but not refunds. If unsatisfied, you have 30 days after purchase to return and refund the headphones.

    Why are headphone warranties so short?

    Headphone warranties are short because they’re a consumer product that is only expected to last for a short time, especially the ones with batteries. In the past few years, some manufacturers even reduced their warranties from 2 to 1 year.

    Can a warranty claim be denied?

    A warranty claim is denied if authorized service determines that the customer caused the defect or damage. They’re especially sensitive to products previously opened by users or third parties. In that case, you’ll receive an estimated price of the repair, or be denied a repair entirely.

    How do I claim warranty?

    If you bought your headphones in a physical store, you take them to that store along with a receipt. Also, some brands offer forms on their website that you need to fill out to get a prepaid shipping address to send for repairs.

    Is headphone warranty in the EU different than the USA?

    Headphone warranty in the EU should be different than in the USA as the EU legislation states at least 2 years of coverage compared to 1 year in the US. However, in practice, most EU headphone warranties only last 1 year since the EU legislation is poorly written and with many legal loopholes.

    Conclusion

    Overall, headphone manufacturers exclusively cover “defects in materials and workmanship”, as it is copy-pasted across all warranty info pages. They differ in whether they offer refunds or not and their warranty periods.

    Remember that a standard warranty doesn’t cover user accidents. You need to make an insurance policy to cover that. Or get a service like AppleCare+ to pay less for repairs.

    To ensure your new headphones last a long time, check out the most durable headphones or the best waterproof headphones if you plan to use them for sports.

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