How to Pair Jabra Earbuds & Headphones: Quick Step-by-Step Guide

Hold the controls for 3 seconds or until the LED flashes blue to activate pairing mode in Jabra earbuds and headphones.

• Learn precise steps on how to activate pairing mode in Jabra headphones
• And all the ways to troubleshoot connection problems

Step 1: Activate Pairing Mode on Jabra Earbuds & Headphones

There’s a slight difference between activating pairing mode in earbuds and headphones.

However, Jabra made it quite simple.

How to activate pairing mode on Jabra earbuds

1. Take the Jabra earbuds out of the charging case.
2. Press and hold the controls for 3 seconds or until you see LEDs on the buds flashing blue.
3. Your Jabra earbuds are now in pairing mode.

How to activate pairing mode on Jabra headphones

1. Have your Jabra headphones turned ON.
2. Simultaneously press and hold the “multi-function” button under the right ear cup for 3 seconds or until you see the LED flashing blue.
3. Your Jabra headphones are now in pairing mode.

Jump to instructions for each device

Now that you’re in pairing mode jump to the instructions on how to pair your Jabra product to:

• iOS
• Android
• Windows
• MacOS
• TV
• Nintendo Switch
• Chromebook

How to Pair Jabra Earbuds & Headphones to an iPhone & iPad (iOS)

Fancy pop-up animations are only reserved for Apple AirPods users. This means that you have to pair your Jabra headphones to iOS with a few extra steps. Here’s how you do it:

1. Locate “Settings” on your home screen (or swipe from the upper right corner, tap on Bluetooth, and then long-press it, after which you click “Bluetooth settings“).

2. In Settings, find “Bluetooth” and make sure to enable it.
3. Now, use the instructions above to enable pairing mode on your Jabra earbuds or headphones.
4. On your iOS device, observe the “OTHER DEVICES” section. When your Jabras appear, tap on them.

5. They’re connected when they move to the “MY DEVICES” section and have “Connected” written beside them.

Step 2: How to Pair Jabra Earbuds & Headphones to an Android Phone (Android)

Pairing Jabra earbuds and headphones to Android devices can work in 2 ways. One is the standard “long” way, and the other involves the Google Fast Pair feature. Let’s have a look at both.

First, the standard way:

1. Unlock your Android device and swipe from the top.
2. Tap a Bluetooth symbol to activate it (if you don’t see it, swipe from the top again to see more quick settings).

3. A new Bluetooth searching widget appears (if you accidentally close it, swipe again from the top and long-press the Bluetooth symbol, which sends you to Bluetooth settings).
4. Now, enable pairing mode on your Jabra earbuds or headphones.
5. In the Bluetooth settings (or Bluetooth searching widget), scroll down to see new “Available devices“. Tap on your Jabras when they appear on the list.
6. Select “Pair” when the “Bluetooth pairing request” window shows up.
7. A volume bar should pop up from the sides. Your headphones are now connected.

Google Fast Pair enables you to pair your earbuds and headphones quickly. Since you pair them with your Google account, you can also track them if they get lost.

Nevertheless, this is how the pairing process looks:

1. On your Android device, swipe from the top and tap the Bluetooth symbol to enable it. You can also enable Wi-Fi, although it isn’t necessary.
2. Now, enable pairing mode on your Jabra earbuds or headphones by following the instructions above.
3. After a few seconds, you should see a pop-up message (as seen in the image below). Tapping “Connect” pairs your Jabra earbuds or headphones to your mobile device and your Google account.
4. After a successful connection, tap “Done“.

Step 2: How to Pair Jabra Earbuds & Headphones to a PC & Laptop (Windows)

Pairing true wireless earbuds and Bluetooth headphones to a Windows PC involves a few more steps. Google Fast Pair support makes it slightly easier if you have Windows 11. More on that later.

It’s worth noting that not all Windows machines have Bluetooth connectivity support.

• Laptops are fundamentally wireless, so they all have Bluetooth support (unless made before 2002).
• Desktop PCs don’t have a built-in Bluetooth support. If you wish to pair your Jabras to one of those, you must buy a Bluetooth dongle.

Windows 11

1. Near the clock and date in the bottom right corner, make a left-click on the “Wi-Fi” icon. A quick settings widget will pop up.
2. Click on the Bluetooth to activate it.
3. Then, right-click on the Bluetooth and select “Go to Settings“.

4. Now, take your Jabra device and activate pairing mode using the instructions above.
5. Go back to Windows and click the big plus (+) or the colored “Add device” button.

6. Pick the “Bluetooth” option to let Windows know what type of device you’re trying to connect.

7. Your headphones should eventually appear in the “Add a device” window. Note that Windows can take 10 or even 30 seconds to find your Jabras.

8. When they appear, click on them. They’re connected when it says “Connected mic, audio” under their name.

Windows 11 also offers Google Fast Pair support, but there’s a catch: it only works on newer HP and Acer laptops. If you have a newer laptop from those brands, you can try this:

1. Click on the Wi-Fi icon to access quick settings and enable Bluetooth connection (and Wi-Fi).
2. Activate pairing mode on your Jabra earbuds or headphones.
3. Shortly, a pop-up message should appear in the bottom right corner. Click “Connect“.

Windows 10

Windows 10 doesn’t have Google Fast Pair support, so you can only pair your headphones in a standard way.

1. Left-click the “Notifications” button on the right side where the clock and date are.
2. Left-click on the Bluetooth symbol to activate it.
3. Next, right-click on the Bluetooth and select “Go to Settings“.

4. Now, use our instructions above to activate pairing mode on your Jabra earbuds or headphones.
5. Return to Windows, where you click “Add Bluetooth or other device“.

6. Pick the “Bluetooth” option.

7. Your headphones should appear in the “Add a device” window. You might have to wait a bit since it usually takes 10 to 30 seconds before your headphones appear. Click on them when they do.

8. Headphones are successfully connected when it says “Connected voice, music” under their name.

Step 2: How to Pair Jabra Earbuds & Headphones to a Mac, MacBook (MacOS)

Despite being Apple-made, MacOS doesn’t make it simpler for pairing AirPods. This means you have to use the steps below regardless of what headphones you’re trying to pair.

Here’s how you pair Jabra earbuds or headphones to a Mac or MacBook computer:

1. Click on the Apple logo located in the upper part of the screen.
2. Click on “System Preferences…“. A new window opens up.

3. In the third row, you should see the “Bluetooth” icon. Click on it.

4. Grab your Jabra earbuds or headphones and put them in pairing mode (instructions above).
5. Back to MacOS, click “Turn Bluetooth On” and wait for your Jabras to appear in the Devices window.
6. You should see a headphone icon with a series of letters and numbers (MAC address). Click “Connect” next to it.

7. Your Jabras are now connected. You should also see their full name.

How to Pair Jabra Earbuds & Headphones to Other Bluetooth Devices

Apart from the most common devices mentioned above, you might want to pair your Jabra products with other ones, like:

• TV
• Nintendo Switch
• Chromebook

How to pair Jabra earbuds & headphones to a TV

While there are different smart TV operating systems, we decided to make instructions for Tizen OS (used in all Samsung smart TVs).

1. Go to the Tizen OS interface by clicking the House icon on a remote.
2. Navigate to the bottom left corner and open “Settings” (with a gear icon).

3. In Settings, go down to “Sound” and select “Sound Output“.

4. Before continuing, activate pairing mode on your Jabra earbuds and headphones.
5. Returning to the TV, select the “Speaker List” with a Bluetooth symbol next to it.

6. Your Jabras should appear at any moment. Select them when they do and confirm “Pair and connect“.

7. Press “OK” to finalize the pairing process.

How to pair Jabra earbuds & headphones to a Nintendo Switch

Of all gaming consoles, Nintendo Switch is the only one with built-in Bluetooth connectivity. That’s the main reason why we’re covering it. Here are the steps:

1. In your home screen, head to “System Settings” (search for a “sun” icon in the bottom-right corner).

2. Down in the settings, select “Bluetooth Audio“.
3. Before clicking “Add Device”, take your Jabra earbuds or headphones and enable their pairing mode (detailed steps above).
4. Now, go back to your Switch and select “Add Device“.

5. When your headphones appear, click on them.

6. Confirm “OK” when a pop-up message shows.

How to pair Jabra earbuds & headphones to a Chromebook (ChromeOS)

Chromebooks are widely popular, especially among students. Therefore, we decided to include pairing instructions for ChromeOS-based devices, as well.

1. With a mouse cursor (or a finger), click on the clock in the bottom right corner.
2. In the newly opened quick settings widget, click on Bluetooth to enable it.
3. Next, click the tiny arrow next to the Bluetooth icon.

4. Before continuing, activate pairing mode on your Jabra earbuds or headphones using our detailed steps above.
5. In ChromeOS, click the “Pair new device” next to a big plus (+). A new window will open.

6. Wait for your Jabras to appear under the “Available devices“. Click on them when they do.

7. Headphones are connected when you see “*their name* connected” at the bottom right corner, next to a volume bar.

In case you don’t hear audio from your newly connected Jabras, check if the audio output is set on them:

1. Click on the clock in the bottom right corner. Click the arrow on the right side of the volume bar.
2. Look under “Output“. If your Jabras don’t have a checkmark, click on them. That way, you select them as your primary audio output.

How to Verify the Jabra Earbuds & Headphones are in Pairing Mode

When in pairing mode, LEDs from both Jabra earbuds and headphones start to slowly blink blue.

• On earbuds, you find the LED indicators near the controls.
• On headphones, the LED indicator is at the bottom of the right earcup.

There’s no audible confirmation that you’ve activated pairing mode, so make sure to look at the LEDs.

Connecting Jabra Wireless Earbuds & Headphones After Pairing

Headphones typically connect automatically after first pairing, although there are instances where you have to do it manually. Let’s have a look on both occasions.

Automatic reconnection

When you pair your headphones to a device, they remember each other. The next time, they should immediately start searching for one another.

So, all you need to do to connect Jabra headphones to your device is to turn them ON.

• Turn ON your Jabra earbuds by taking them out of the charging case and your Jabra headphones by rotating them so that the ear cups face each other.
• Turn ON Bluetooth on a device you want to pair your Jabras to.

Manual reconnection

If you’ve paired your Jabras to another device, they might hesitate to instantly pair to the previous device. This means that you have to reconnect them manually.

First, ensure that your Jabra earbuds or headphones are turned ON.

• iOS: Enter “Settings”, click on “Bluetooth”, enable it, and then click on your Jabras under “MY DEVICES”.
• Android: Enable Bluetooth and find your Jabras in the “Paired devices” list. Click on them.
• Windows 11: Open the quick settings widget, enable Bluetooth, go to Bluetooth settings, click “View more devices”, and click on your Jabras.
• Windows 10: Open notifications, enable Bluetooth, go to Bluetooth settings, and click on your Jabras under the “Audio” section.
• MacOS: Click the Apple logo, select “System Preferences…”, then Bluetooth, turn it ON, and connect to your Jabras.
• ChromeOS: Click the clock, activate the Bluetooth feature, click the arrow next to it, and select your Jabras in the “Previously connected” section.
• TizenOS: Open the TizenOS interface, go to “Settings”, then “Sound”, and “Sound Output”, and click on “Speaker List”. Select your paired Jabras.

Troubleshooting Pairing Issues on Jabra Earbuds & Headphones

Wireless headphones can sometimes refuse to go into pairing mode, fail to appear in Bluetooth search results or start acting strangely after working just fine.

Most importantly, you should check which device is actually causing problems: your headphones or a device (smartphone, laptop, etc.)

• If your Jabra product doesn’t want to pair with any other device, there’s something wrong with your Jabras.
• If your Jabra product manages to pair with other devices, then there’s something wrong with your device.

These are the most common reasons why your Jabras refuse to pair and the most useful solutions.

Temporary bug

Temporary bugs or glitches occur when a code initiates itself with an error. For example, when you turn ON the Bluetooth.

If that’s the case, all you need to do is restart the Bluetooth or the device itself.

• Turn the Bluetooth on your device OFF and back ON. If it doesn’t help, restart the device by holding the Power button and selecting the “Restart” option.
• Turn your Jabra earbuds OFF by placing them in the charging case and closing the lid. You turn OFF the headphones by rotating the earcups by 90 degrees.

Insufficient battery

If your battery is running really low, your headphones might refuse to go into pairing mode.

During the pairing process, headphones radiate a bit more to make themselves visible to other devices. Consequently, they drain more energy.

While this reason is unlikely, it doesn’t hurt to check the remaining battery.

This is how you check the battery on Jabra earbuds:

• Open the lid of the charging case while having earbuds inside. Observe the LEDs on the earbuds.
  • Green means high
  • Yellow means medium
  • Red means low

The same logic applies to the charging case, which has its LED in the front. This is how you check the battery on Jabra headphones:

• Turn ON the headphones by rotating the ear cups and observe the LED near the charging port.
  • Green means high
  • Yellow means medium
  • Red means low
  • Blinking red means critically low

Outdated firmware

Users on forums sometimes complain about connectivity issues with wireless earbuds and headphones, and Jabra products are no different. In some cases, you must update firmware to fix them.

Unfortunately, these steps only work if you’ve managed to pair your Jabras to a device but you’re experiencing connection issues. You can’t manually update Jabras that refuse to pair altogether.

• Download the Jabra Sound+ app and pair your earbuds/headphones to it. Check for any new updates.

If you have problems with updating (updating keeps getting canceled), be sure to turn OFF in-ear detection and Sleep mode. You can also play some tunes during the update to ensure earbuds don’t go into Standby mode.

The same thing applies to the device you’re pairing your Jabras to. Check for any new firmware updates.

Continuous problems

If problems persist after doing everything from above, the most effective tool is resetting your Jabras and devices. That will put all settings to factory ones and hopefully correct any glitches that occurred during use.

• See below how to reset your Jabra earbuds and headphones.

If resetting doesn’t fix the issues, something might be wrong internally. Contact Jabra’s customer support. If your headphones are still under warranty, they should fix them for free.

How to Reset Jabra Earbuds & Headphones

Unlike with activating pairing mode, there are some notable differences between resetting Jabra earbuds and headphones. So, make sure to follow our steps closely. Let’s start with earbuds.

Here’s how to reset Jabra earbuds:

1. Place both earbuds into the charging case.
2. Press and hold the left and right buttons for 10 seconds or until you see the LEDs flash magenta.
3. Release the controls and close the lid. Wait another 5 seconds.
4. Your earbuds are now reset.

And here’s how to reset Jabra headphones:

1. Turn ON your headphones.
2. Press and hold the “multi-function” AND “volume-up” buttons for 5 seconds or until the LED flashes purple.
3. Your headphones are now reset.

FAQ: Frequently Asked Questions

Conclusion

We hope our extensive guide helped you pair your Jabra earbuds or headphones to a desired device and that you managed to fix any pairing issues you encountered along the way.

If you have any other questions, feel free to leave them in the comments. Meanwhile, check our articles on:

• How to improve sound
• How to improve comfort
• Which are the best workout earbuds